DELIVERIES & RETURNS
ATTENTION ! Returns, exchanges and refunds are not possible on discounted items.
Delivery times vary from 2 to 7 working days depending on the destination and the carrier from the day the order is shipped.
Orders are usually shipped the same or next day.
We ship with La Poste (Letter followed and Colissimo) as well as Mondial Relay.
We advise you to check that your mailbox is up to standard before choosing your shipping method.
You can choose your shipping solution before making payment.
We deliver exclusively to France and Overseas Territories, Belgium , Luxembourg , Portugal, Italy, Germany, Spain, Switzerland, the United Kingdom, Japan, China, South Korea. South and the United States.
We do not deliver elsewhere at the moment but do not hesitate to contact us if you wish to order from another country. No problems, only solutions!
Orders to countries outside the European Union may be subject to import taxes and/or customs duties . Please note that these costs are the responsibility of the customer. For more information, contact your local customs office.
EXCHANGES & RETURNS
You have 15 days from the date of purchase to return your products free of charge. The items you wish to return must be packaged in their original packaging, accompanied by their labels and in perfect resalable condition (unworn, unwashed, not damaged or soiled). Please contact us by email at firstname.lastname@example.org in order to receive good feedback .
Return costs are free with Mondial Relay only for orders in France.
If you wish to exchange an item, please specify this in your email request and we will send you the new item once the first has been returned in due form.
In the case of an exchange, the shipping costs of the exchanged item will be your responsibility. We will send you a payment link to pay the charges in question. Once payment is received we will send you your new order.
Do not hesitate to write to us by email or Instagram before ordering if you are in doubt about the size or fit of a garment. We will be happy to advise you on your order so that you do not have to return it.